Help & Support

Find answers to common questions and get help with VidmateHub.

Getting Started

  1. Copy the public video link from your preferred platform.
  2. Paste the link into the box on our homepage.
  3. Select the format/quality you prefer.
  4. Click Download and follow your browser’s prompts.

Troubleshooting

FAQ

Is VidmateHub free?
Yes, our tools are free to use.
What platforms are supported?
Most popular platforms that make public media accessible via a URL.
Can I request features?
Absolutely—yes